Reviews

Excellent service members

Didn't have the correct service scheduled when I arrived but fixed it on the spot

Salesman Mark was the nicest man from start to finish.

They are great people. Joe Tepper has now sold me 2 in last 6 months.

Very friendly and very professional! Did a good job!

Very friendly and professional staff. I appreciate how the work was done quickly and to standards.

Garry did an excellent job throughout the entire process. I got a great deal as well! I would definitely recommend Chevrolet of Mount Vernon!

The purchase went smooth. The salesman Josh went over everything with me and was very helpful.

Initial on-line question I had was not answered, poor communication. Scheduling for service was good and timing was excellent. Service writer was nice and efficient, as was the cashier. Dealership is small, waiting area is very small. Refreshments only water, coffee, and hot chocolate, NO tea for us non-coffee drinkers. Bathroom open into the waiting area, not nice. Service was timely. This complaint is against Chevrolet. I added air to my tires at home and air pressure sensors all failed resulting in two dash warnings. Turns out it was the non-replaceable battery in the tire pressure sensors. Cost to replace them (4 tires) was a RIDUCULOUS $1,000. I'm a senior and decided to go old school and check my tire's air pressure the old fashioned way. I look at the tires to see if they're low every time I drive the car and once a month I take a pressure gauge and check the tire's air pressure. Come on Chevrolet, reduce the price of the car and eliminate that feature, the embedded tire pressure sensors. What other features are that expensive and easily eliminated?:

Josh Lopez & s ervice department worked hard to get the needed part on backorder so my truck would be fixed sooner than expected. This was a warranty issue.